CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY
Golden Technologies, through its authorized distributor/service organization, warrants this chair to the original consumer only, against defects in material or workmanship as follows:
Lifetime Warranty
Golden warrants, for the lifetime of the chair to the original consumer, to repair or replace (at its option) the following components due to defects in materials or workmanship:
- Lift mechanism
- Chair frame
- Recline mechanism
Labor to replace these parts is subsidized on all models for three (3) years. Certain other Golden models (such as Capri and Space Saver) have shorter coverage as specified by the manufacturer.
Golden is not responsible or obligated to pay for any cost or expense for examination of any warranted parts, nor for costs of transportation, handling and packaging of parts or components.
Three Year Parts Warranty (Electrical Components)
Golden warrants the electrical parts of this chair against defects to the original consumer for a period of three (3) years from the date of original purchase.
Some other Golden models have different electrical parts warranties (for example, Monarch – 2 years; Capri and Space Saver – 1 year). Labor to replace these parts is subsidized for one (1) year on most models, with shorter labor coverage on some models as noted by Golden.
Golden is not responsible or obligated to pay for any costs or expenses for examination of any warranted parts, nor for costs of transportation, handling and packaging of parts or components.
Limited Warranty – Fourth Through Seventh Year (Electrical Parts)
From the beginning of year four (4) through the end of year seven (7) after the original purchase date, Golden will warrant the electrical parts on a prorated basis:
- Year 4: 35% discount off suggested retail price
- Year 5: 25% discount off suggested retail price
- Year 6: 15% discount off suggested retail price
- Year 7: 5% discount off suggested retail price
Example: A part with a suggested retail price of $100.00 that needs replacement in year 4 would cost $65.00.
Golden is not responsible or obligated to pay for any costs or expenses for examination and/or service of any warranted part, or for costs of transportation, handling and packaging of the chair and/or parts or components. Certain models (Capri, Monarch, Monarch Plus and Space Saver) are excluded from this portion of the warranty.
Terms Applicable to All Warranties
Golden will, at its option, repair and/or replace defective parts and/or components provided that:
- The warranty parts have not been subjected to misuse, abuse or improper service by the consumer
- The parts have not been damaged in transit or handling
- The parts have not been altered or repaired by unauthorized representatives
This warranty does not include costs for unnecessary service calls, such as in-home service calls made solely for the purpose of educating the consumer about the product or locating an unsatisfactory power connection.
Exceeding the weight capacity of the chair will void the warranty. Golden provides typical weight capacities for its models, for example:
- Jr. Petite & Small Models – 300 lbs.
- Capri – 325 lbs.
- Medium, Large & Tall Models – 375 lbs.
- Royal, Regal and Williamsburg – 375 lbs.
- Cambridge, Winston and Pioneer – 375 lbs.
- Dual Motor 26" & 28" Wide Models – 500 lbs.
- Space Saver – 250 lbs.
Always refer to the specific weight rating for your model.
If the product does not conform to this warranty at any time while the warranty is in effect, Golden will correct the defect in conformity with the Consumer Limited Lifetime and Seven Year Warranty.
The Limited Lifetime and Seven Year Warranty set forth above is the sole and entire warranty pertaining to the product and is in lieu of and excludes all other warranties of any nature whatsoever, whether express, implied, or arising by operation of law, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
This warranty does not cover or provide for the reimbursement or payment of incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Golden shall not be liable for any incidental or consequential damages or for any other damage or loss not contained in this warranty. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. The in-home service portion of this warranty is valid in all 50 states, the Canadian Provinces and Puerto Rico.
