I walked into Affinity expecting the usual level of service I had previously experienced in these type of places when shopping for home medical items for my and my husband's ailing parents. But boy was I surprised! I was greeted by Sonny who when hearing what the senior lady I brought into the store needed, took us to the area of walkers and proceeded to offer choices which matched her needs. He then adjusted the three walkers in which she was interested and had her walk around the store with each and sit on each. When she made her decision he took the new walker out of the box, adjusted it to her size, offered to label her name on the walker and helped her put it into our car. His level of knowledge was obvious from his explanation of the pros/cons of each walker. His professional and heartfelt caring of her as a customer went beyond expectations. The prices for the home medical devices are competitive with other home medical stores but the service, knowledge, professionalism and caring from Sonny and his staff are superior! I won't be going anywhere else when the next home medical device is needed.
-Carol
