At Affinity Home Medical, we are committed to delivering your medical equipment and supplies safely and efficiently.
Processing Times
In-stock items typically ship within 1–3 business days after payment is received.
Custom, special-order, or backordered items may require additional processing time. We will notify you of any expected delays via email or phone.
Shipping Methods & Carriers
We ship via trusted carriers, including UPS, FedEx, and USPS. For larger items (e.g., hospital beds, power chairs), we may use freight delivery services with curbside drop-off unless otherwise specified.
Shipping Rates
Standard Shipping: Calculated at checkout based on product weight, dimensions, and destination.
Free Shipping: Eligible on select items and promotions — see individual product listings for details.
Local Delivery: Available within select areas of Utah. Delivery and setup fees may apply.
Estimated Delivery Times
Standard shipping: 3–7 business days (continental U.S.)
Freight shipments: 7–14 business days, depending on the destination
Local delivery: Within 1–3 days of scheduling
Delivery Exceptions & Notes
We do not ship to P.O. Boxes for larger medical equipment.
A signature may be required on delivery for high-value items.
Please inspect all deliveries upon arrival. If your package arrives damaged, notify us within 48 hours so we can initiate a claim or replacement.
Order Tracking
Once your order ships, you will receive an email confirmation with tracking information, allowing you to monitor its progress.
Questions or Special Shipping Requests?
Please contact us at:
📞 801-918-0777
📧 info@affinitydme.com
We're here to assist you with any shipping concerns, expedited delivery requests, or white-glove setup services.
