Golden Technologies Manufacturer Warranty
Mobility Scooters Direct honors a manufacturer’s warranty on Golden Technologies scooters. The consumer must have the warranty registration form filled out and sent to Golden Technologies to file a claim.
Lifetime Limited Warranty
For the entire life of the scooter, if the frame of the scooter is damaged or found to be defective, Golden Technologies will repair or replace it at their option to have the product repaired. The customer must provide pictures and have an authorized dealer in to report a warranty inquiry. The parts include the steel frame, tiller frame, seat post, frame welds, and front fork assembly.
Two Year Limited Warranty
For two years from the date of purchase, if defective materials or workmanship Golden Technologies will repair OR replace, at their option, any new or reconditioned components as follows, the transaxle, motor brake assembly (electrical function only), electronic controller, dash assembly, wire harnesses, battery chargers, and potentiometer assemblies.
Note: An increase in operating noise of the transaxle DOES NOT constitute a defect. With normal wear and tear, active noise is expected to increase. While charging the batteries, it is normal for the battery charger to heat up. The charger is not defective.
One-Year Limited Warranty for Batteries
For the period of one year from the date of purchase, in the event of defective materials or workmanship, Golden Technologies will replace the batteries supplied by Golden Technologies if found to be defective by an authorized Golden Technologies representative.
One Year Limited Warranty
For the period of one year from the date of purchase, if defective parts are confirmed Golden Technologies will warranty bearing, bushings, rubber components, plastic components (excludes body), seat swivel mechanism, and armrests.
Warranty Exclusions
Golden Technologies does not provide warranty on any of the items that may require replacements due to normal wear and tare of day to day usage, tires and tubes, abs plastic shrouds, armrest pads, motor brushes, brake pads, bulbs, fuses, and upholstery.
The warranty also excludes the following, loss or theft of items or unit, damages caused by battery fluid or leakage, abuse, misuse, failure to adhere to instructions from owners manual, accident or negligence. It also does not cover improper operation, maintenance or storage. It also does not cover commercial use or other than normal, exceeding the weight capacity of the unit. They do not cover repairs by an unauthorized person once the unit has been tampered with, or circumstances beyond the control of Golden Technologies.
Warranty Service
Warranty work must be performed at an authorized Golden Technologies provider. A third party who does not deal direct with Golden is not authorized to perform work on any Golden Technologies products. All work is warrantied at Golden Technologies discretion. Please read your manual to read the full warranty on your specific product.
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